Reference

Your Privacy Policy at a Glance

We spell out what we collect, how cookies and device logs support your account, and how you can ask for corrections or deletion where the law allows.

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87a Your Privacy Policy at a Glance
REQUEST CHANNELS

Where To Send Privacy Requests

When you want help with a privacy request, contact us from the same account details you used to open the account. That helps us match the request to the right record and keep a clean trail. We can handle corrections, deletion requests where the law allows, and copies of stored data. If you send a query from a shared phone, include the account email and phone number so we can confirm the right file before we answer.

Team online

Email us

Email us with the account email, phone number, and the change you want. We use those details to locate the right record and reply with the next step.

Open chat

Open chat from your account page if you want faster routing. Share the same details there, and we move the request into the privacy queue for follow-up soon.

Postal mail

If you prefer mail, send a signed request to our postal address shown on the contact page. Use the subject line Privacy Policy Request so we can route it cleanly.

DATA HANDLING

Our Data, Cookies, And Retention Rules

We handle privacy with a simple rule: collect what the account needs, keep it only as long as the law or a clear business purpose requires, and let you ask for changes…

Data we keep

We keep the account details you give us, plus device and log records that help us run sign-in, detect misuse, and answer privacy requests. We do not keep data longer than the purpose or law requires.

Cookies and tags

Cookies help remember language, session state, and whether you have already seen a notice. You can clear them in your browser, but some pages may ask you to re-enter details after that.

Security checks

We use access controls, internal permissions, and change logs so only the right team can see private records. That helps us trace edits, spot odd access, and protect account data from unwanted changes.

Retention windows

Some records must stay longer for dispute handling, audit trails, tax duties, or fraud checks. When the retention period ends, we delete or de-identify the record unless another legal duty keeps it.

Changes path

If you want a correction, deletion, or copy of your data, send the request through email or chat from the account holder contact you used earlier. We may ask for proof before changing records.

Policy updates

When we update this policy, we replace the text here and note the new date. If the change affects how we handle your data, we may ask you to read it again before you continue.

Questions About Privacy And Your Account

These questions cover the parts you are most likely to check before you open an account: what we collect, why cookies appear, how long records stay, and how to contact us. If your request needs more detail, send it from the contact channel linked to your account so we can trace the right file. We answer privacy requests using the records we keep for sign-in and support, and we follow local law on access.

It covers the details we collect when you create and use your account, the cookies and device tags your browser sends, and the recordkeeping we use for security, support, and legal duties.

We may collect your name, contact details, login records, device signals, and payment references linked to UPI, Paytm, PhonePe, or Google Pay. We keep only what we need to run the account and answer requests.

Cookies help remember your session, language choice, and notice settings. They also help us spot repeated sign-in attempts and keep the account flow steady across browser visits.

Yes, where local law allows. Send the request by email or chat from your account contact so we can match it to the right record, check identity, and update the file if the request is valid.

We keep records only as long as needed for account handling, dispute checks, tax duties, audit trails, or fraud checks. After that period ends, we delete or de-identify them unless another legal duty applies.

Use the contact paths listed on this page. Email suits written requests, chat is faster for routing, and postal mail works if you want a signed request on paper.

Yes. Access and eligibility depend on local law and are available where local law permits, so we may limit or decline a request when a legal duty requires that result.

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